Help Center
How can we help?
Frankee is an AI agile teammate for Scrum Masters, Product Owners, and Agile Coaches. These guides cover setting your workspace up and getting real value out of each part of the product.
Guides
FAQ
Pricing and trials, supported frameworks and trackers, data handling and
security, and what Frankee does day to day.
Getting Started
Take an account from sign-up to your first generated stories: connect a work
tracker, configure your team, and give Frankee the context it needs.
Integrations
Connect Jira or Azure DevOps, point each team at its project and board, and
work out what to check when something does not line up.
Product Context
Give Frankee the background it writes from: the per-team fields, uploading
PDFs and DOCX files, and how both reach the prompt during generation.
Definition of Ready
Build a DoR from the 16-criterion starter template, choose how each criterion
is used, and have it applied while stories are written.
Story Generation
Turn a plain-language brief into INVEST stories with Given/When/Then criteria,
then export them or push them to your tracker from Saved Stories.
Daily Standup Starter
Start standup from what actually moved: blockers, stuck work, flow signals, and
one question worth raising.
Retrospective Analysis
Paste raw retro notes and get recurring themes, trends, unaddressed items, wins,
a health reading, and experiments worth trying.
Sprint and Stakeholder Review
A stakeholder-ready narrative from a completed sprint, or from a date range for
Kanban teams, with DOCX export.
Planning Agent
An evidence-grounded sprint proposal with its reasoning shown, and the three
things it has deliberately not evaluated.
Assessments
Anti-Pattern, Team Health, and Human+AI Health: how sessions work, what the
aggregated results show, and why perception gaps matter.
Still stuck?
If a guide does not answer your question, get in touch. Signed-in users can reach us from Settings › Contact Support inside Frankee, which sends your message along with your account details so we can pick it up faster. Otherwise use the contact form.