Getting Started

Set up Frankee and generate your first stories

This guide takes you from a new account to your first set of generated user stories. Allow about twenty minutes. Most of that is one-time setup that the rest of your team never has to repeat.

What you will need

Frankee never writes to your tracker without you asking. Pushing a story or an action item is always a deliberate action you take, and Frankee never edits or deletes work that is already there.

1. Create your account

  1. Sign up

    Register at app.frankee.ai/register with your work email address. Using your company domain matters: it is how Frankee can later connect you to an organization your colleagues have already created.

  2. Verify your email

    We send a verification link straight away. You will not be able to use the product until you click it, so if it has not arrived within a few minutes, check your spam folder before requesting another.

  3. Land in the right place

    If someone has already invited you, you will see your pending invitations and can accept one. If your email domain matches an organization that requires approval, you will wait briefly while an admin lets you in. Otherwise you will be prompted to create an organization of your own.

2. Set up your organization

Organization admins get a short checklist covering the three things that make onboarding the rest of the team painless.

3. Connect your work tracker

Go to Settings › Org Settings and connect either Jira or Azure DevOps. The connection is made once, at the organization level, and every team in your organization then works from it. An organization admin should do this, since they are also the person who can grant the permissions the connection needs on the tracker side.

What follows is enough to get you connected. Integrations is the full reference for both trackers: the authorization steps in detail, the per-team project and board settings, which Azure DevOps process templates are supported, and what to check when something does not line up.

One tracker per organization. Frankee connects to Jira or Azure DevOps, not both at once. If you need to switch, disconnect the current tracker first. On Azure DevOps, disconnecting also clears every team's saved project configuration, so you will reconfigure your teams afterwards.

If you use Jira

You will be sent to Atlassian to authorize Frankee. Frankee reads boards, sprints, and issues, and writes only the stories and action items you explicitly push. If your Atlassian account can reach more than one site, read Integrations before you start: Frankee does not ask which site to use.

If you use Azure DevOps

You will sign in with your Microsoft work account, then choose which Azure DevOps organization to use. Frankee supports projects on the Agile and Scrum process templates. Projects on CMMI or Basic are not supported and will not appear in the project picker. You will need a work or school account: see Integrations for why, and for the per-team project, team, and area path settings.

4. Configure your team

Open Settings › Team Setup. This is where you tell Frankee how your team actually works, which shapes every piece of output it produces.

5. Add Product Context

On the Product Context tab of Team Setup, describe what you are building. This is the single highest-leverage thing you can do for story quality: it is the difference between a generic story about a login form and one written for your product, your users, and your stack.

You can also upload documents such as a product brief or a strategy deck (PDF or DOCX, up to 10 MB each). Frankee extracts the text and draws on the relevant passages when it generates stories, so you do not have to paste the same background in every time. See Product Context for the full field-by-field guide and how retrieval works.

Product Context is worth revisiting. Teams that fill it in properly consistently get better stories than teams that skip it, and it takes about ten minutes.

6. Generate your first stories

  1. Open Generate Stories

    Under Backlog › Generate Stories, describe the feature or problem you want broken down. Plain language is fine. You do not need to write anything resembling a user story yourself.

  2. Review what comes back

    Frankee produces stories with acceptance criteria, along with the assumptions and dependencies it identified. Read those two sections carefully: they are where a misunderstanding will show up first, and they are often a useful prompt for a conversation with your Product Owner.

  3. Push to your tracker

    When you are happy, push the set. Frankee creates an epic and files the stories underneath it. Pushing is one-way and final: Frankee will not re-push or overwrite a story it has already created, so edits after that point happen in Jira or Azure DevOps. Exporting and pushing both happen from Saved Stories: see Story Generation for the full walkthrough.

Where to go next

Once setup is done, the rest of Frankee is available from the sidebar. A few places worth trying in your first week:

Something not working the way this guide describes? Signed-in users can reach us from Settings › Contact Support, or use the contact form.